Privacy Policy

Grace Moore (the "Company") respects the privacy concerns of the users of its website and the services provided therein (the "Site"). The Company thus provides this privacy statement to explain what information is gathered during a visit to the Site and how such information may be used.

By using this Site, you agree to the terms of this Privacy Policy.

Information We Collect

The Company may collect personal information that you voluntarily provide through forms on the Site, including:

  • Your name, email address, and contact details (when submitting a contact or enquiry form)

  • Information relating to bookings or event registrations

  • Email preferences when subscribing to newsletters or updates

  • Technical data, such as IP address, browser type, and general usage patterns, collected through Squarespace Analytics or similar tools

We may also collect non-personally identifying information automatically, such as device type or referring website, to help us understand how the Site is being used.

How This Information Is Used

The Company may use your personal data to:

  • Respond to your enquiries or messages

  • Process bookings for therapy sessions, events, or retreats

  • Send email updates or newsletters (only if you have opted in)

  • Improve the performance, layout, and content of the Site

  • Comply with legal or regulatory requirements

We do not sell, trade, or rent your personal information to others. Your privacy is held with the utmost respect.

How Your Information Is Stored

Data collected via the Site is stored securely through trusted platforms, including Squarespace (hosting), Campaign Monitor (email communications), Stripe (payments), and any relevant scheduling or note-keeping systems used by the Company. These platforms are GDPR-compliant and encrypted where appropriate.

Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

Cookies

This Site uses cookies to enhance your browsing experience. Cookies are small text files placed on your device to help us understand usage and remember preferences.

Essential cookies are always active. Other cookies, such as performance and analytics cookies, will only be used with your consent.

You may view our Cookie Policy for further details.

Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (GDPR), you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of that data

  • Withdraw your consent (where applicable)

  • Object to or restrict certain types of processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To make any such request, please contact: info@gracemoore.co.uk.

Third-Party Services

This Site may use or link to third-party services for processing payments, scheduling, email marketing, or analytics. These may include:

  • Squarespace

  • Stripe

  • Campaign Monitor

  • Heidi Health or other clinical note platforms (for therapy clients only)

Each of these services has its own privacy policy and data handling practices in accordance with GDPR.

Children Under 16

This Site is not intended for use by children under the age of 16 without parental consent. We do not knowingly collect personal data from individuals in this age group.

Changes to This Privacy Policy

The Company may update this policy at any time. Changes will be reflected on this page, and where appropriate, you will be notified. Continued use of the Site after any updates constitutes acceptance of those changes.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact: info@gracemoore.co.uk.

Last Updated: June, 2025.